Returns & Exchanges
At AGM Customs, we want you to be completely satisfied with your bespoke fashion pieces; therefore, we offer a 30-day return window for items in their original, unworn condition. Please note that custom-tailored or personalized orders are final sale unless they arrive with a manufacturing defect.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Securely place the unworn items in their original packaging, ensuring all AGM Customs tags and labels remain attached.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.